FAQs

TASTING  EXPERIENCES

Do You Charge FOr Tastings? What Should I Expect?

  • We offer three different tasting experiences. Details can be found here
  • Tastings typically last about 60 minutes. Reservations are required—please book at least 24 hours in advance.
  • Our spaces are intimate; for group arrangements of more than eight, please contact our concierge team in advance.

Can I bring Food?

  • Yes! Feel free to bring a picnic to enjoy after your tasting.
  • No food service is offered on-site, but local gourmet markets are happy to help you curate the perfect pairing.

Are YOu Pet FRiendly?

  • Well-behaved dogs are welcome at the winery. We ask that they remain leashed and under control at all times.

What are your hours?

  • The Winery: Monday – Saturday, 10 AM–5 PM, last tasting at 3:30PM.

  • Exhibition Space (coming soon): Access details will be shared as we announce events and openings.

Virtual Tastings

Whats involved with a virtual tasting?

  • Enjoy a guided tasting led by one of our expert hosts via Zoom or your platform of choice.
  • Duration runs 1–1.5 hours and can accommodate anywhere from 2 to 30 participants. 
  • Tastings are tailored to your group’s interests—choose as few as three wines or several limited-release bottles.

How does shipping work?

  • We ship to most U.S. states; for restricted regions, third-party options may be available.

  •  Expect delivery within 5–10 business days once your order is processed.

  • All shipments require signature from an adult aged 21+.

Club Membership

Can I receive shipments to my state?

  • Shipping is available to nearly all U.S. states.

Is there a fee to join?

  • No initiation fee—just the cost of your first allocation upon joining.

How do I cancel or modify my membership?

When do benefits start?

  • Enjoy member benefits—like shipment discounts, special access, and exclusive event invites—as soon as your first club purchase is processed.

Orders & Shipping

I NEED HELP WITH MY ORDER—WHAT SHOULD I DO?

  • Reach out to our membership director at (707) 252-4444

Do you charge tax?

  • Yes—sales tax is applied where required based on shipping destination.

CAN I UPDATE MY SHIPPING ADDRESS AFTER PLACING MY ORDER?

  • Contact us ASAP. If it hasn’t shipped yet, we may be able to intercept it.

  • Members are responsible for any re-routing or return costs.

What if I’m not home at delivery?

  • Carriers will attempt up to three deliveries. Returned packages may incur fees, which will be passed to the recipient.

Storage & Returns?

  • Storage: Keep wine in a cool, dark place—ideally around 55–60°F.

  • Returns: If you’re unsatisfied, contact us within 12 months of the purchase date. We’ll assess and, in most cases, refund or replace your order.

Events

How do ticket refunds work?

  • Event tickets are refundable up to 10 days before the event.
  • Within 10 days, you may transfer your ticket to another guest.

Are your events kid-friendly?

  • Our experiences are 21+ unless specifically stated otherwise.

General

Do I need an email address?

  • Yes – important updates about orders, events, or changes will be sent via email.

How will I know when my shipment is sent?

  • You’ll receive an email with tracking as soon as your order ships.

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